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So, where do we start?

I begin by discussing the details of the project with the client, I also ask them to fill out a design questionnaire which will help define the project brief & scope.

How much do you charge?

I can either work to a client-defined budget, in which case I would be clear from the outset what is achievable within that budget, or I can provide a quote based on the answers provided in the questionnaire.

Once the project has been agreed I ask for 50% upfront and the balance is payable prior to delivery of approved artwork files.

Costings are project-based rather than hourly rated so clients can see where their money is being spent and be assured they aren't charged for unforeseen delays.

What if we’re based in another country?

This isn’t a problem. I have worked with a number of overseas clients and have never found this to present a problem; video calls are a great way of communicating and when that isn’t possible then email will always provide helpful and trackable reference points in the design process. All work is submitted by email unless the client requests a face-to-face meeting.

Which payment methods do you accept?

I accept BACS (bank transfer) payment only.

How long will it take?

This can vary depending on the scope of the brief; projects can range from a week to a few months but these will differ greatly in how much content is being produced.

What if we don’t like the design?

This hasn’t happened! I submit more than one design option to provide the client with enough choices to make their decision. I work hard to ensure my clients are completely satisfied with concepts at all stages of the design process.

How many options will we get?

Again this is slightly dependant on a couple of factors such as budget but I aim to provide no less than 2 and no more than 4 design options for you to decide from.

Do clients play a role?

Absolutely! Without client interaction it’s tricky (but not impossible!) to generate appropriate design ideas! Every project begins by working with the client to define the brief.

By informing me of their likes & dislikes, company ethos, target audience/demographic etc I gain a deeper understanding of what is required. I then move onto research and development sketches. The strongest options are then rendered in a variety of different contexts (business cards, on screen, signage etc) and presented to the client for feedback. Any refinements that are needed are then sent in a PDF presentation to the client for approval and sign-off.

What about printing?

I work with a number of printers who can provide you with quotes for your printing needs. Of course you’re under no obligation to use them but many clients have found it useful to ask me to liaise with a print house on their behalf for their ‘first run’ of stationary. Clients are then free to deal directly with printers as and when they need more work printed. I don’t offer this service going forward & encourage clients to establish their own relationships with print-houses for future needs.

Anything else

If you have any other questions I would be happy to hear from you: 
+44 (0) 7780 902 163 - Studio hrs: Mon-Fri, 9am-5pm GMT